Returns Exchanges & Refunds policy

IMPORTANT NOTE: SINCE PATTERNS, CARDS, AND ANY PAPER PRODUCT, CAN BE COPIED, ALL PATTERNS, CARDS, AND PAPER, ETC., SALES ARE FINAL (NO REFUNDS); THEREFORE, PLEASE DO NOT BUY, UNLESS YOU REALLY, REALLY WANT! THANK YOU!*

* If the paper product arrives damaged (Must be USPS, or Shipper that was used, verified); a similar product will be sent for replacement, once the damaged item is, immediately, returned ... within 7, or 21 days, depending if you are in the U.S., or International. I do not promise the same exact item can, or will be, duplicated. All of my handmade products are unique. Also, international buyers are responsible for custom, duties or any other fees, that are charged extra, by their Country.**

** NOTE: Sometimes, depending on special circumstances, a FULL REFUND will be issued, instead. I like to be fair, and just, with my customers; and I ask for the same fairness, in return.

Re: Handmade Items (Non-Card/Paper, or Other Products): 7-Day Return Policy (21-Days For International) for most items ... ***

- Just be sure the item is in new, re-saleable condition and in its original packaging; as shipped to you. For example, if your tool shipped to you in a nice box, you must return that box with your tool inside the original corrugated box I shipped it, to you, in. No RMA number needed! Contact me through my Shopify Shop, or my email (that will, also, be provided at shipping), and let me know you would like to return the item, I may give you special instructions or information to put on your package.

- Fast processing - I process most returns, with a similar (like) product, within three business days of receipt, so you can quickly get your replacement item.

- Free exchanges (if return item received in acceptable condition). I understand that buying online can sometimes be confusing, the only cost to you is the return (and initial) shipping, fees (e.g. insurance, etc. if I paid), and/or price difference, of the replacement product, if any. I will do my best; however, to keep the product price the same.

- Restocking fee - I do not charge a restocking fee for returned items, but return shipping, any additional related shipping cost, and/or insurance, is the responsibility of the buyer. If your item shipped with free shipping, I will subtract the cost of the initial shipping, that I paid to send it to you, plus any insurance, or additional fees, from your refund, if a refund is issued. Accordingly, if shipping was paid, by the Buyer, any insurance, or other additional fees, that I paid, to send an item, initially; will, also, be deducted from any refund amount, if a refund is issued.

- Did I make a mistake? If you need to make a return because I sent you the wrong item, color or size, etc. (if it was specified), that you did not order, please, contact me, and ask me to look into it.

*** NOTE: Sometimes, depending on special circumstances, a FULL REFUND will be issued, instead. I like to be fair, and just, with my customers; and I ask for the same fairness, in return.

I, SharPharMade, want you to be happy with your purchase(s); after all, you are my 'BearyAmazing' customers!

SharPharMade

P.S. Be sure to read my other policies regarding shipping, and other pertinent information.


Please, feel free to visit my other store/shop at sharpharmade.com

https://instagram.com/sharpharmade

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Eligible Goods:

To reiterate, you are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

18320 Western Avenue, Homewood, IL 60430-3114

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail sharpharmade@bearheartbottomsetc.net